Delivery time
Express International
Express International Delivery has a faster, more precise schedule, and is traceable (package location is tracked). The delivery time is usually 4 to 8 days (*).
This is also a good option for gifts, especially during the busy winter holiday season when international shipping gets congested.
All orders of US$150 or more get FREE Express International shipping at no extra charge.
Add US$11.50 to standard international shipping.
To track your package, please view your Order History in the Account Information section of our website, where you can check the shipment tracking details updated in real time.
Standard International
Once you order, the merchandise will usually reach you in 8 to 16 days from Kyoto, Japan. The delivery time is different for each destination, depending on the postal service and customs conditions in each country. This is not trackable.
In the rare case that customs checks the shipment, the package will likely need an additional week to reach its destination. Also please note that postal delivery service is especially congested at the end of the year around Christmas and New Years, or under special occasion like COVID, the Invasion of Ukraine, and so on.
Therefore we cannot know exactly what date the merchandise will be delivered. Please place your order in a timely manner to allow for shipping time.
(*) The delivery time is different for each destination, depending on the postal service and customs conditions in each country. Please note that we can't guarantee the delivery time or exact date of delivery.